It should also mean that dealing with misunderstandings or the occasional problem becomes more straight-forward when you can point to a handbook that each of your employees has received that is clear on the policies and procedures of the organisation.
Typically, your handbook might cover issues such as:
- Attendance – what happens when someone takes unauthorised time off?
- Sickness absence rules – what should you pay? When does an employee need a fit note?
- Maternity, paternity, adoptive & parental rights – What are the employee’s rights?
- Additional leave policy – do you need to give time off for emergencies? How about jury service?
- Grievance procedure – what are the rules?
- Disciplinary procedure – if you need to dismiss or discipline what is a fair procedure?
- Communication policy – what do you do if one of your staff is sending “dodgy” emails
- Relocation policy – How flexible do your staff have to be?
- Smoking policy – what arrangements do you need to make?
- Security policy & rules – can you search if necessary?
- Emergency procedures – Do your staff know what to do if there is a fire or other incident?
- Equal Opportunities & Harassment policy
- Retirement policy – How long can your employees carry on working?
- Computer Security policy – how do you protect your valuable data?
- Drink and drugs – What should you do if someone turns up under the influence?